Privacy Policy 

At  Vibelooms, operated by Shupezz Web Solutions Private Limited, your privacy is extremely important to us. We are committed to safeguarding your personal information and handling it with care, responsibility, and transparency. Any information you provide is collected solely to ensure a secure and dependable shopping experience. 

Throughout this policy, references to “we,” “our,” or “us” denote Shupezz Web Solutions Private Limited, while “you,” “your,” “user,” or “users” refer to individuals accessing or purchasing from  Vibelooms. This policy explains how we collect, use, and protect your personal data. By continuing to use our website, you acknowledge and accept the practices outlined here. If you do not agree with any part of this policy, we recommend discontinuing use of the platform. 

Information We Collect 

To enhance your browsing and shopping experience, we may collect the following information: 

Personal Information 

• Name, contact number, and email address 
• Billing and delivery address details 
• Payment-related information necessary to complete transactions 

Browsing and Interaction Information 

• Purchase history and shopping preferences 
• Interaction with product listings and site pages 

Device and Technical Information 

• IP address, browser type, and device details 
• Location data, where permission is granted 
• Usage data to improve site functionality and security 

Cookies and Related Tools 

• Tools that personalize your browsing experience 
• Features that help surface relevant product suggestions 

How We Use Your Information 

Your information is used for the following purposes: 

• Order Processing and Assistance: To fulfill orders and address inquiries 
• Personalized Experience: To improve recommendations and navigation 
• Updates and Promotions: To send notifications or promotional content, where consent is provided 
• Security Measures: To detect and prevent unauthorized or fraudulent activity 
• Legal Requirements: To comply with applicable laws and regulations 

Sharing of Information 

We do not sell your personal data. Your information may be shared only with: 

• Authorized third-party service providers such as delivery partners and payment processors 
• Regulatory or legal authorities, when required by law or for fraud prevention 
• Business partners involved in service fulfillment, under strict confidentiality obligations 

Cookies and Tracking Technologies 

Our website uses cookies, web beacons, and similar technologies to improve user experience, evaluate traffic patterns, and deliver tailored content. You may manage or disable cookies through your browser settings. 

Data Storage and Security 

We apply industry-recognized security practices to protect your information from unauthorized access, misuse, or loss. These measures include encryption technologies, secure servers, and limited access controls. However, absolute security cannot be guaranteed. 

Data Retention Period 

Your personal information is retained for a period of 8 to 12 months following your last interaction with our website, unless extended retention is required to meet legal or compliance obligations. 

Your Rights and Choices 

You have the following rights regarding your personal data: 

• Accessing or updating your information 
• Requesting deletion of data, subject to legal requirements 
• Opting out of marketing communications 
• Managing cookie preferences through browser controls 

Children’s Privacy 

Our services are intended for individuals aged 18 years and above. We do not knowingly collect data from minors. If any information belonging to individuals under 18 is identified, it will be promptly removed. 

Third-Party Links 

Our platform may connect with third-party payment processors or financial service providers for secure transaction handling. We are not responsible for the privacy practices or content of these external platforms. Users are advised to review their respective privacy policies. 

Changes to This Privacy Policy 

This Privacy Policy may be updated from time to time. Any changes will be reflected on this page. Continued use of our services after updates signifies your acceptance of the revised terms. 

For any questions or concerns regarding data handling, please contact us at Shupezzwebsolutionspvtltd@gmail.com. 

Consent 

By accessing or using our website and services, you agree to the collection, use, and sharing of your information in accordance with this Privacy Policy. 

Contact Us 

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please reach out to us at: Shupezzwebsolutionspvtltd@gmail.com.